GETTING STARTED
Four steps. Most families are done in under five minutes.
One camera per room you want covered.
$89 /unit
Get the ELLO app on App Store or Play Store
Free
Plug in, connect to Wi-Fi, pick your Care AI plan.
From $9.90/mo
First month free worth $49.90
ELLO system is watching over your parent from today.
WORKS ALONG SIDE CARE AI
Other cameras record the room. Vision One tells you how Mum is doing, only alerts you via text when something is wrong
Care AI is the monthly plan that powers your alerts and activities along with the Vision One Camera. Sign in at account.helloello.co to view, change, or cancel your Care AI plan anytime.
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A quick look at what it notices, what it tells you, and how it sets up at home
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The difference
Care AI is the part of the ELLO system that does the watching for you. A normal camera films the room and waits for you to look. Care AI reads what it sees, works out when something's actually wrong, and tells you in plain words. It's the difference between footage and knowing.
The Vision One camera watches the room day and night, picking up movement, stillness, and changes most cameras would just record.
Care AI reads what's happening. A fall, a faint, signs of distress, someone leaving, smoke. It knows the difference between normal and wrong.
The moment something's wrong, ELLO sends you a plain-words alert with the clip, who it was, and which room. Within a minute.
Films everything. Leaves you to scroll through hours of footage to find the moment that mattered.
Watches for you. Sends one short alert only when something's actually wrong, with the clip already attached.
Plenty of cameras watch the room
| Feature | ELLO System | Home security cam | Baby monitor | Pet camera | Smartwatch / wearable |
|---|---|---|---|---|---|
| Built for | Watching over an ageing parent | Deterring intruders | Watching a baby in a cot | Checking on pets | On her wrist (if worn) |
| Care AI — notices a fall or faint | some | ||||
| Care AI — distress | |||||
| Care AI — wandering | some | ||||
| Care AI — smoke | some | ||||
| Tells you what happened, in words | |||||
| Alert comes with the clip attached | some | some | |||
| Tells you who and where | |||||
| Only alerts when something's wrong | |||||
| Daily summary of the day | |||||
| Clear 5MP picture, day & night | varies | varies | varies |
Critical alerts
Six things ELLO system watches for and tells you about the moment they happen
Activities
Alerts are for when something's wrong. Activities are for everything else.
Open the app and you'll see what your parent's day has actually looked like, in plain words. She made tea. She tidied the coffee table. She let the dog in. Small things you'd never have known, that turn out to be the reason families say they sleep better.
Activities never send a notification. Only the things that matter, a fall, smoke, wandering, will ever interrupt your day. Activities just wait for you.
You don't check because you're worried. You check because you're curious. Then you get on with your day.
Not a security log. Just the ordinary rhythm of someone's afternoon, in plain words, on the days you can't be there to see it.
Care tools
Beyond alerts. Manage medications and appointments for your parent, together as a family.
Set up medication reminders for your parent. Scan the packaging or enter manually. The whole family gets notified 30 minutes before and again if a dose is missed.
Add appointments for any family member, assign who's accompanying them, and share transport details. Everyone in the account gets notified, no more confusion about who's doing what.
Everything you need, in one box
Camera
Power adapter & USB-C cable
Mounting kit
Quick-start guide
Care AI app (iOS & Android)
The technical side
Camera resolution
5 megapixels (3K crisp video)
Wi-Fi
Wi-Fi 6 — works on modern home networks
Audio
One-way audio — you hear what's happening at home
Storage
Cloud or microSD card — your choice
Smart home
Works with most home setups
Day & night vision
Clear video, lit room or dark
Motion detection
Recognises humans — ignores cats, fans, and shadows
Mounting
Magnetic bracket — no drilling required
Everything you need to know
ELLO was built for families looking after ageing parents, not for securing a building. Care AI understands what matters — falls, faints, distress — and tells you in plain words, not just motion alerts.
Yes. Multiple family members can receive alerts and view summaries through the Care AI app on iOS and Android.
Yes. Care AI is a subscription you can cancel anytime. Your camera keeps working, and you can resubscribe whenever you need it.
Most families set up Vision One in under five minutes. Plug in, connect to Wi-Fi, and place the camera — no drilling required with the magnetic bracket.
Footage is encrypted and only shared with the family members you invite. Care AI alerts only when something needs your attention — it does not live-stream your home to the world.
