Family sharing a meal at home — peace of mind with ELLO

Peace of mind for the family looking after Mum and Dad. Peace of mind for the family looking after Mum and Dad.

You can't always be there. ELLO can.

Get ELLO system →
  • Time-Saving
  • Convenient
  • Maintains Privacy
  • Care Together
  • Safe Storage of Data
Family sharing a meal at home — peace of mind with ELLO

Peace of mind for the family looking after Mum and Dad. Peace of mind for the family looking after Mum and Dad.

You can't always be there. ELLO can.

Get ELLO system →
  • Time-Saving
  • Convenient
  • Maintains Privacy
  • Care Together
  • Safe Storage of Data

Hear what our users have to say

Real stories from families using ELLO every day.

Peace of mind in one notification
I changed my CCTV to ELLO
Nobody prepares you for becoming your parent's caregiver

Vision One Camera

WORKS ALONG SIDE CARE AI

Other cameras record the room. Vision One tells you how Mum is doing, only alerts you via text when something is wrong

Care AI is the monthly plan that powers your alerts and activities along with the Vision One Camera. Sign in at account.helloello.co to view, change, or cancel your Care AI plan anytime.

30-day money back
1-to-1 camera replacement
FREE 30 days off Care AI
$79
FREE 30 days off Care AI
  • ✓ First month of Care AI complimentary
  • ✓ Available in SG, MY, AU
Encrypted 60-second alerts No behavioural change required

Why does ELLO have a monthly plan?

You're not paying for another camera subscription. You're paying for someone to watch over Mum when you can't.

Traditional Camera ELLO [Vision One Camera + Care AI]
Records everything Understands what's happening
You scroll through hours of footage ELLO watches for you
Motion detected “Movement detected” Critical event detected “Mum may have fallen”
You investigate Clip comes with the alert
One person checks Family can share care and get the same alerts

The Vision One camera gives ELLO its eyes. Care AI gives it the ability to understand what it sees. A normal camera records everything and leaves you to check it yourself. ELLO watches for the things that matter, understands what's happening, and tells you when you actually need to know.

$89 once for the camera. $9.90/month* for the care. Because knowing Mum is okay daily shouldn't take up so much time and effort. Get ELLO today with the first month of Care AI free

*Check out our subscription plans below.

Every plan starts free.

Your first month is Family Care on us, everything unlocked, worth $24.90. After that, keep the plan that fits your family, from $9.90/mo.

Number of homes

Vision One cameras

Saved video history

Care AI Critical Alerts

Fall, faint, wandering, distress, smoke detection

Activities updates

Facial recognition

So you know if it's mum or dad

Invite family members

Share live feed, critical alerts, activities

MOST CHOSEN

Family Care

$24.90 /mo

$249/yr

2 homes

Up to 3

14 days

Up to 3 members

Up to 5 members

Starter Care

$9.90 /mo

$99/yr

1 home

1 Camera

7 days

1 member

Up to 5 members

Basic

$0

forever

1 home

1 Camera

3 days

MOST CHOSEN

Family Care

$24.90 /mo

$249/yr

Number of homes

2 homes

Vision One cameras

Up to 3

Saved video history

14 days

Care AI Critical Alerts

Fall, faint, wandering, distress, smoke detection

Activities updates

Facial recognition

So you know if it's mum or dad

Up to 3 members

Invite family members

Share live feed, critical alerts, activities

Up to 5 members

Starter Care

$9.90 /mo

$99/yr

Number of homes

1 home

Vision One cameras

1 Camera

Saved video history

7 days

Care AI Critical Alerts

Fall, faint, wandering, distress, smoke detection

Activities updates

Facial recognition

So you know if it's mum or dad

1 member

Invite family members

Share live feed, critical alerts, activities

Up to 5 members

Basic

$0

forever

Number of homes

1 home

Vision One cameras

1 Camera

Saved video history

3 days

Care AI Critical Alerts

Fall, faint, wandering, distress, smoke detection

Activities updates

Facial recognition

So you know if it's mum or dad

Invite family members

Share live feed, critical alerts, activities

Already have Care AI?

Your plan lives in your ELLO account. Sign in at account.helloello.co to view, change, or cancel anytime.

Manage Care AI Subscription

WHY ELLO

Monitor & worry less. For better peace of mind.

Time-Saving

5 min set up. No more hours of scrolling through footage.

Get alerts with already clipped footage, so you know all you need efficiently.

Convenient

All the important information at your fingertips.

Medication reminders, Appointment tracker, Important alerts.

Maintains Privacy

Get alerts only when it matters.

Only get notified when these are detected: Fall, Faint, Smoke, Distress, Wandering.

Care Together

Everyone can help care, not just one person.

Get the same alerts via the same app. Invite up to 5 family members.

Safe Storage of Data

Only you control who sees what ELLO sees.

Footage can be stored in microSD card, everything is gone when you delete your account.

30-day money back

Try it at home. Not right? Send it back within 30 days.

1-to-1 camera replacement

If your camera ever fails, we'll swap it for a new one.

FREE 30 days off Care AI

See how it works at home before you pay a cent.

GETTING STARTED

How to set up ELLO system

Four steps. Most families are done in under five minutes.

BUY VISION ONE

One camera per room you want covered.

$89 /unit

Vision One camera

DOWNLOAD APP

Get the ELLO app on App Store or Play Store

Free

ELLO app

CONNECT & CHOOSE

Plug in, connect to Wi-Fi, pick your Care AI plan.

From $9.90/mo

First month free worth $49.90

Care AI plan selection

READY TO GO

ELLO system is watching over your parent from today.

ELLO system ready

CRITICAL ALERTS

What Care AI notices

Six things ELLO system watches for and tells you about the moment they happen

What Care AI notices — slide 1
What Care AI notices — slide 2
What Care AI notices — slide 3
What Care AI notices — slide 4
What Care AI notices — slide 5
What Care AI notices — slide 6

ACTIVITIES

The quiet stuff nobody else would tell you.

Care AI Activities screen in the ELLO app

Alerts are for when something's wrong. Activities are for everything else.

Open the app and you'll see what your parent's day has actually looked like, in plain words. She made tea. She tidied the coffee table. She let the dog in. Small things you'd never have known, that turn out to be the reason families say they sleep better.

No buzzing. Ever.

Activities never send a notification. Only the things that matter, a fall, smoke, wandering, will ever interrupt your day. Activities just wait for you.

There when you wonder.

You don't check because you're worried. You check because you're curious. Then you get on with your day.

The things you'd never have known.

Not a security log. Just the ordinary rhythm of someone's afternoon, in plain words, on the days you can't be there to see it.

Alerts tell you when something's wrong. Activities tell you everything's fine.

Family members caring together with ELLO

FAMILY INVITE

Care together. Not one at a time.

The person setting up ELLO invites the rest of the family in. Everyone sees the same alerts, the same app. The caring is shared and everyone knows who's doing what.

  • Invite up to 5 members

Care tools

Everything in one place.

Beyond alerts. Manage medications and appointments for your parent, together as a family.

Medication reminders

Never miss a dose.

Set up medication reminders for your parent. Scan the packaging or enter manually. The whole family gets notified 30 minutes before and again if a dose is missed.

ELLO app medication schedule screen ELLO app medication reminder detail
Appointment tracker

Everyone knows who's taking Mum to the doctor.

Add appointments for any family member, assign who's accompanying them, and share transport details. Everyone in the account gets notified, no more confusion about who's doing what.

ELLO app add appointment screen ELLO app appointment list screen

YOUR PRIVACY

Only your family sees what ELLO sees.

We get that putting a camera in a parent's home is a big deal. Here's exactly how your footage is protected, in plain English.

Question Answer
Can ELLO staff watch my parent at home?
No.We have no access to your footage, ever.
Can my internet provider see the footage?
No.It's locked before it leaves your home.
Will my data be sold to anyone?
No.Never.
Can I control who in my family has access?
Yes.Add or remove people anytime from the app.
Can footage be stored locally, not in the cloud?
Yes.Use a microSD card and nothing leaves the house.
If I delete my account, is my data permanently deleted?
Yes.Everything is gone the moment you delete your account.

ELLO system was built to watch over your parents.

Plenty of cameras watch the room

ELLO System Home security cam Baby monitor Pet camera Smartwatch / wearable
Built for Watching over an ageing parent Deterring intruders Watching a baby in a cot Checking on pets On her wrist (if worn)
Care AI — notices a fall or faint some
Care AI — distress
Care AI — wandering some
Care AI — smoke some
Tells you what happened, in words
Alert comes with the clip attached some some
Tells you who and where
Only alerts when something's wrong
Daily summary of the day
Clear 5MP picture, day & night varies varies varies

Care AI capabilities and 5MP clarity are what set Vision One apart. Other cameras are great at their own jobs but none were built for eldercare.

What's in the box

Everything you need, in one box

Camera

Power adapter & USB-C cable

Mounting kit

Quick-start guide

Care AI app (iOS & Android)

About Vision One Camera

The technical side

Camera resolution

5 megapixels (3K crisp video)

Wi-Fi

Wi-Fi 6 — works on modern home networks

Audio

One-way audio — you hear what's happening at home

Storage

Cloud or microSD card — your choice

Smart home

Works with most home setups

Day & night vision

Clear video, lit room or dark

Motion detection

Recognises humans — ignores cats, fans, and shadows

Mounting

Magnetic bracket — no drilling required

Frequently asked questions

Everything you need to know

ELLO was built for families looking after ageing parents, not for securing a building. Care AI understands what matters — falls, faints, distress — and tells you in plain words, not just motion alerts.

Yes. Multiple family members can receive alerts and view summaries through the Care AI app on iOS and Android.

Yes. Care AI is a subscription you can cancel anytime. Your camera keeps working, and you can resubscribe whenever you need it.

Most families set up Vision One in under five minutes. Plug in, connect to Wi-Fi, and place the camera — no drilling required with the magnetic bracket.

Footage is encrypted and only shared with the family members you invite. Care AI alerts only when something needs your attention — it does not live-stream your home to the world.