ELLO is an elderly monitoring camera with Care AI, designed in Singapore. It detects falls, long inactivity, smoke and signs of distress, then alerts you and up to 4 family members with the video clip. A normal camera records. ELLO tells you when your parent needs you.

Before something happens. Risk depends on mobility, living arrangement and who is around during the day, not age alone. ELLO supports your parent's independence and is already in place if needs change.

ELLO is peace of mind for the hours nobody is around. It is not a prediction that something will go wrong.

Living together does not mean someone sees every moment. ELLO covers the times nobody is in the room, and tells the family when someone needs to respond.

Start with one camera where your parent spends most of the day, such as the living room or hallway. ELLO cannot see through walls, so larger homes may need more. You do not need one in every room.

We do not recommend cameras in bathrooms, and ELLO cannot see through walls. Place a camera in the room your parent passes through most, such as the hallway or living room. In the bathroom, add grab bars, a non-slip mat and a night light.

An ELLO camera is S$69, paid once. Care AI Plus is S$16.90 a month or S$169 a year per camera, with the first 7 days free. One camera with a year of Care AI Plus comes to S$238 in the first year.

The camera is the hardware. Care AI Plus is the service that detects falls, long inactivity, smoke and distress, and alerts your family. A regular camera only records, so someone has to remember to check it.

If you only want to look in, a cheap camera works. If you want to know when your parent falls or stops moving, that is what Care AI adds.

It helps if your parent wears it, keeps it charged and can respond. ELLO needs nothing worn, charged or pressed, and covers falls, long inactivity, smoke and distress, with a clip that shows what happened.

A panic button needs your parent to be conscious, reach it and press it. ELLO detects supported events on its own. Many families use both.

A phone helps when your parent can reach it and use it. After a fall, a faint or in distress, they may not be able to.

Most CCTV records and waits for someone to check. ELLO detects falls, long inactivity, smoke and distress, and alerts your family. Many families keep CCTV at the door and put ELLO where their parent spends the day.

A helper cannot be in every room every second. They cook, run errands, rest and sleep. ELLO covers the moments your parent is alone and alerts your family. It supports your helper. It does not replace them.

Calls matter, and ELLO does not replace them. It covers the hours between calls.

Nearby is not the same as there. ELLO tells the family when someone needs to go over.

Smart speakers and smart home systems are built for home control and security. ELLO is built for caregiving: falls, long inactivity, smoke and distress, with alerts to the family.

No. ELLO supports the people caring for your parent. It covers the moments when nobody is watching.

It is a fair worry. Agree it with your parent first and place cameras in shared rooms, not private ones. Only family you invite can see the video. Pause Monitoring gives private time and turns back on automatically.

Only you and the family members you invite. Video is end-to-end encrypted.

Care AI watches the live view for critical events. A clip is saved when something happens, and with Cloud Recording.

Yes. Pause Monitoring stops monitoring for a set time, then turns back on automatically, so nobody forgets to switch it on again.

Start with why: you want to worry less while they keep living their way. Agree together which shared rooms get a camera, show them the app and an example alert, and show them Pause Monitoring. Revisit after a month.

No technology removes every risk. ELLO adds another pair of eyes when nobody is there. Every alert includes the clip, so you can see what happened and decide.

ELLO alerts on care events such as falls and long inactivity, not every movement. AI can still get it wrong, which is why each alert includes the clip.

Yes. ELLO has infrared night vision, so it keeps watching when the lights are off.

Care AI needs an internet connection. If the camera stays offline for more than 5 minutes, ELLO notifies you, so you are not left assuming it is working.

Remove the camera in the app and add it again on the new network. Each camera is securely linked to your account, so it needs to be paired again.

Setup takes under 5 minutes: plug in the camera, connect it to Wi-Fi and download the ELLO app. If you get stuck, WhatsApp us and we will guide you.

Yes. The account admin can invite up to 4 family members to get alerts and see what happened, so caring for your parent does not sit on one person.

ELLO sends the alert and the clip to your phone wherever you are, so you know what happened and can coordinate someone nearby to go over.

ELLO is meant to cut down checking. You do not have to watch a feed. You hear about it when something needs your attention.

You and your family get an alert with the room and the video clip. You see what happened, talk to your parent through the camera if needed, and decide the next step.

No. ELLO is not a monitored emergency service. It alerts you and your family with the clip. You decide what happens next: call your parent, a neighbour, your helper or 995.

You own the camera once you buy it, and live view works without a plan. Care AI Plus adds detection and alerts, and Cloud Recording saves clips. Try Care AI Plus free for 7 days.

The camera keeps working for live view in the app. Care AI detection and alerts stop, so you would need to check the camera yourself.

Yes, on Care AI Plus, monthly or yearly. If ELLO is not right for your family within 30 days, we refund you.

ELLO was designed in Singapore by founder Ivan Mun after his aunt passed away alone at home. It was showcased at CES 2026 and IFA 2025, and families review it on Google.

ELLO is built for families caring for an elderly parent at home. It suits any home where someone you care for spends time alone.