Talking to your parent

How to talk to your parent about a camera at home

A son and his elderly father chatting on the sofa at home

You might be thinking about purchasing a home camera because your parent spends part of the day alone. You want a way to check on them when you cannot be there.

Your parents may have a different question: “Does this mean you’ll be watching me all day and invading my privacy?”

Start there. Before choosing a camera or deciding where it goes, talk about why you are considering it and ask how they feel. Give them time to decide, with a clear understanding of what the camera would record and who could see it.

Start with the worry behind the idea

Bring it up when you both have time to talk. Explain the situation you are worried about, without making assumptions about what your parents can manage.

You could say:

“Mum, I worry about what would happen if you fell or felt unwell while you were alone and couldn’t reach your phone. Could we talk about ways you could get help?”

Then hear what your parent thinks would help them feel comfortable at home. Leave room to discuss other options.

Avoid arriving with a camera already bought and an installation date arranged. Ask before making the decision.

Ask what makes them uncomfortable

If your parent objects, ask which part worries them. Is it being watched? Someone hearing private conversations? Relatives commenting on their routine?

Research suggests these concerns go beyond keeping footage secure. A 2024 study involving 389 survey respondents and 20 interview participants found that older adults’ concerns about cameras also involved dignity and control.

Try asking:

“What would bother you most about having a camera here?”

Let them finish before offering an answer. If they worry about constant checking, discuss when you would open the live view. If they worry about visitors being filmed, talk about how you would handle that.

Avoid dismissing the concern with “You’ve got nothing to hide.” Privacy matters even when someone has nothing to hide.

Show them what the camera actually does

Explain the features of the camera you are considering. If possible, demonstrate it together.

Show your parents what appears on the phone screen and how much of the room is visible. Explain whether it records sound, saves footage or allows someone to speak through it.

Don’t promise “I’ll only see something if there’s an emergency” if the app also allows live viewing. Explain what the technology permits, then agree how your family will use it.

Agree on the boundaries before installation

Work through these questions together:

  • Where will the camera go, and what will it capture?
  • Who will have access?
  • When will they check the live view?
  • Will sound be recorded?
  • Where will recordings be stored, and how long will they remain?
  • Can clips be downloaded or shared?
  • How can your parent ask for the arrangement to change or stop?

Choose a location together and check the actual view. Keep toilets, bathing and changing areas out of frame. Alzheimer’s Society guidance recommends placing cameras only where needed and avoiding areas used for intimate activities.

Check sightlines through open doors, too. A camera in the living room may still capture part of a bedroom.

Write down what you agree. Family promises about viewing habits are separate from technical restrictions, so check which boundaries the device can enforce.

Include other people who use the home

Other people in the home need to know about the camera, too. Talk with other household members and tell visiting carers about it.

If your family employs a migrant domestic worker, Singapore’s Ministry of Manpower says employers must inform her of the presence and location of video recording devices. Employers must also provide accommodation with adequate space and privacy.

Explain the camera’s purpose and what it captures. Make sure its position respects the privacy of everyone who lives there.

Offer a trial with a review date

If your parent is interested but unsure, suggest a short trial. Agree on the location, access rules and a date to talk again.

For example:

“Would you like to try it in the living room for two weeks? Then we can sit down and decide whether to keep it.”

At the review, ask how it felt to live with the camera. Did it feel useful? Were there times when it made them uncomfortable? Do the original boundaries still work?

Be prepared to change the setup or stop the trial.

If they say no, discuss another way to get help

Respect your parent’s refusal if they can make this decision. Avoid installing a camera secretly or presenting agreement as something they owe you.

Return to the concern you started with. Would scheduled calls, a personal alert button or a system without video suit them better? Camera-free monitoring is available in Singapore. For example, Singapore Red Cross describes its HoME+ service as using presence sensors without CCTV or video recording. Ask the provider whether it suits your parent’s needs.

If your parent has dementia, do not assume the diagnosis means they cannot decide. Singapore’s Mental Capacity Act framework requires support for decision-making and consideration of capacity for the particular decision. Decisions made on behalf of someone who lacks capacity must be in their best interests, with consideration of less restrictive alternatives.

If you are unsure, speak with their doctor or a social worker before proceeding.

Protect access and agree who will respond

Once you agree to use a camera, secure it. The Cyber Security Agency of Singapore recommends strong passphrases, multi-factor authentication where available, regular updates and disabling unnecessary features on connected devices.

Keep access to the people you agreed on. Avoid circulating the login or sharing recordings casually in family chats.

Then work out what happens if someone notices a problem. Who will call your parent? Who can go to the home? Who is the backup if the first person is unavailable?

Before installing anything, ask:

“What would need to be in place for you to feel comfortable with this?”

Write down the answer together and use it to decide the next step.

Free checklist

Home safety checklist for your parent

A one-page list for an HDB flat: bathroom, bedroom, kitchen, and what to check on each visit.

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